DoHome Smart Plug Socket Outlet Switch Works with Apple Home APP Alexa/Google Assistant Timer No Hub Required FZ3397
Note: it only support 2.4GHz WiFi Network!
Plug: EU plug
Control type: WiFi 802.11 b/g/n 2.4G
Phone system：Android 4.0/IOS9.0+
Max overload current：15A
Input voltage: 110-250V 50/60HZ
Working Temperature: 0°C-40°C
Case material: PC+ABS
Compatible with：amazon Alexa、Google Assisitant、Tmall Genie
Certification: FCC, CP65, ROHS
1 X WiFi Smart Plug EU
Frequently Asked Questions
Q: What if I change or update my router or the passwords?
A: You will need to reconfigure your Plug's setting.
Q: Why has my WiFi Smart Plug turned off suddenly?
A: Please check your network see if it has been turned off.
Q: Why can’t I connect to the Smart Plug?
A: Please check following issue:
1.Make sure network is under 2.4GHz, not 5GHz and the wifi is stable.
2.You need to hold power button for 5s when you configure the plug.
3.Make sure your wifi password is correct.
4.If you can’t connect it, please wait for about just a minute and try again.
Q: Does this socket have WiFi amplifier function?
A: Yes, this upgraded smart socket with WiFi repeater function, which can expand WiFi signal range, all the dead spots with weak WiFi signal will be eliminated. This wireless extender works with any standard router or gateway.
Q: How the WiFi repeater work? What should I do to turn on the repeater function?
A: The smart plug does enhance the WiFi signal range, for example, if you add one plug on your app and name it as "light 1", then you can go to the "light 1" page and click the 3 dots icon in the top right corner, you can find the wireless setting, turn it on and the plug can enhance your WiFi signal range.
Q: Why won't my device respond to my app remote commands?
A: Ensure that your WiFi network is working properly and the Plug is properly plugged in and connected to a device. Make sure the Plug isn't placed too far from the router. It must be within a visible range from the router.(40-50m)