1, Please make sure that the shipping address you left in our website is completed and correct!
We follow the shipping address that you left in our website to arrange the shipment, it's the buyer's responsibility to provide completed and correct shipping address.
If you want to change the shipping address after you placed the order, you need provide the correct information to my email(firstname.lastname@example.org) A.S.A.P..
2, If you need the items urgent and want to choose the shipment by DHL/FEDEX/UPS, you can contact me by email to check the final shipping cost, declared value, declared product name etc.
3, If you have special request for the product's packing way, or you need us put any shipping marks, you can leave notes when you place the order, or contact me by email.
4, If you get the parcel with items quantity not correct, or you received wrong items, please take clear pictures and send me by email(email@example.com) .
5, If you want to return the order because you found it is not the items that you want, you can return the parcel with freight paid, you can contact me for the returned shipping address, and you need provide me the returned tracking number.
I will track it and once we received the returned parcel, we will refund you the money for the order.
Thus, we also suggest you to check the items carefully before you order, if you are not sure, you can check with us for the details to see if it is what you need.
6, For any discusssions or contacts, please contact me by email firstname.lastname@example.org.
Pls don't send email via our website page, because it is virtual, i can't receive the email!